Terms & Conditions

Effective Date: September 24, 2026

Welcome to subhasaree.com. These Terms & Conditions govern your access to and use of our website, products, services, and online shopping facilities. By accessing, browsing, registering on, or purchasing from our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

Please read these terms carefully before using our website or placing an order.

1. About Our Business

Website: subhasaree.com
Business Name: Subha Saree
Business Category: Saree and Women’s Clothing
Email: subhasaree77@gmail.com
Phone: 7003721301
Business Address: Naktala, Circus Avenue, Kolkata, West Bengal
PIN Code: 700047
GSTIN: 19ALIPD0203F1ZR

The website is operated for the purpose of offering sarees and women's clothing products to customers through an online shopping platform.

Throughout these Terms & Conditions, the words “we,” “us,” “our,” “Subha Saree,” and “subhasaree.com” refer to the website and its operator. The words “you,” “customer,” and “user” refer to any person accessing or using our website or purchasing our products.

2. Acceptance of Terms

By using subhasaree.com, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these terms, you should discontinue using the website.

We reserve the right to update, modify, add, or remove portions of these Terms & Conditions at any time. Changes may be made without prior individual notice. The updated version will become effective when published on the website.

Your continued use of the website after changes are published means that you accept the revised terms.

3. Eligibility to Use the Website

You must be legally capable of entering into a binding agreement under applicable Indian law to place an order on our website.

If you are under the applicable legal age, you should use the website only with the involvement and supervision of a parent or legal guardian.

By placing an order, you confirm that the information provided by you is accurate and that you have the authority to use the selected payment method.

4. Product Information

We make reasonable efforts to display product information as accurately as possible.

Product pages may contain information including:

  • Product name

  • Product description

  • Saree or clothing material

  • Colour

  • Size or dimensions, where applicable

  • Product photographs

  • Price

  • Availability

  • Other relevant specifications

However, actual product colours may vary slightly from the colours displayed on your device due to screen settings, lighting conditions, photography, and other technical factors.

Minor variations in print placement, texture, embroidery, weaving, finishing, or appearance may occur, particularly with sarees and other textile products. Such variations may be a natural characteristic of the manufacturing or fabric process.

We do not guarantee that every product image will represent the product with absolute colour or appearance accuracy.

5. Product Availability

All products displayed on the website are subject to availability.

Adding a product to your cart does not necessarily guarantee that the product will remain available until checkout or payment completion.

If an ordered product becomes unavailable due to stock discrepancies, inventory errors, supplier issues, or other circumstances, we may contact you regarding the order.

Depending on the circumstances, we may offer an alternative product, wait for restocking, or cancel and refund the unavailable item.

6. Prices and Taxes

All product prices displayed on subhasaree.com are subject to change without prior notice.

Prices may be updated because of changes in product costs, taxes, supplier pricing, promotional campaigns, inventory, or other business considerations.

Applicable taxes and other charges, where required, may be included in or added to the displayed price as specified during checkout.

The final amount payable will be shown before the order is completed.

In the event of an obvious pricing or listing error, we reserve the right to correct the error and, where appropriate, cancel an affected order.

7. Orders and Order Acceptance

When you place an order on subhasaree.com, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation through the contact details provided by you. An order confirmation does not necessarily guarantee that the order will be fulfilled if there is a stock, pricing, payment, address, or technical issue.

We reserve the right to accept, reject, modify, or cancel an order where reasonably necessary.

Orders may be cancelled due to reasons including:

  • Product unavailability

  • Incorrect product or price information

  • Payment-related issues

  • Incorrect or incomplete customer information

  • Suspicious or potentially fraudulent activity

  • Delivery limitations

  • Technical errors

  • Duplicate orders

  • Other operational reasons

If an eligible prepaid order is cancelled by us, the applicable refund will be processed according to our refund procedures.

8. Customer Information

Customers are responsible for providing accurate and complete information when placing an order.

Information may include:

  • Full name

  • Mobile number

  • Email address

  • Complete delivery address

  • PIN code

  • Payment information, where applicable

  • Other information necessary for order processing

We are not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

If you provide an incorrect address, phone number, PIN code, or other delivery information, additional delivery charges or delays may occur where applicable.

9. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe stated on the website or communicated during the order process.

Delivery times may vary depending on:

  • Delivery location

  • Courier availability

  • Product availability

  • Weather conditions

  • Public holidays

  • Transportation issues

  • Operational delays

  • Natural events

  • Other circumstances beyond our reasonable control

Estimated delivery dates are not absolute guarantees unless expressly stated otherwise.

Once an order has been handed over to the delivery partner, delivery may be affected by circumstances outside our direct control.

Customers should ensure that someone is available to receive the package when required.

10. Delivery Attempts

The delivery partner may make one or more delivery attempts depending on its operational policies.

If delivery fails because the customer is unavailable, provides an incorrect address, refuses delivery, does not respond to the delivery agent, or otherwise prevents successful delivery, the order may be returned to the sender.

Any applicable additional shipping or re-delivery charges may be communicated to the customer.

11. Cash on Delivery

Where Cash on Delivery (COD) is available, customers may be required to provide accurate contact and delivery information.

COD availability may vary by location, product, order value, or courier service.

The customer must pay the applicable amount to the delivery partner at the time of delivery.

We reserve the right to restrict COD availability for certain orders or customers where operational or security concerns exist.

12. Payment

We may provide one or more payment options through available payment providers.

Customers are responsible for ensuring that sufficient funds or valid payment credentials are available.

Payments may be subject to the terms and conditions of the relevant payment service provider.

We do not store sensitive payment information such as complete card details unless specifically permitted and handled through an appropriate payment-processing system.

If a payment is unsuccessful, the order may not be processed until successful payment confirmation is received.

13. Returns and Exchanges

Returns, replacements, exchanges, and refunds are subject to our applicable Return & Refund Policy.

Customers should review the return policy before placing an order.

Products eligible for return or exchange must generally meet the conditions specified in our return policy, including applicable time limits and product-condition requirements.

Products that have been worn, washed, damaged, altered, stained, or used contrary to the return requirements may not qualify for return or exchange.

Certain products may be excluded from return or exchange where specified on the website or product page.

14. Damaged or Incorrect Products

Customers should inspect their package and product after delivery.

If you receive a damaged, defective, incorrect, or incomplete product, contact us as soon as reasonably possible using the contact details provided on the website.

We may request photographs, videos, packaging information, order details, or other evidence to evaluate the issue.

Any resolution will be determined according to our applicable return, replacement, and refund procedures.

Customers should retain the original packaging until the issue has been resolved where a return or inspection may be required.

15. Saree and Clothing Variations

Textile products can naturally contain minor differences in colour, texture, pattern placement, weaving, embroidery, or finishing.

Handcrafted, printed, woven, dyed, embroidered, or otherwise individually processed products may not be completely identical to product photographs.

Such minor variations may not be considered defects where they are consistent with the nature of the product.

Measurements may also have minor variations depending on the manufacturing and measurement process.

16. Promotions and Discounts

From time to time, subhasaree.com may offer discounts, promotional codes, special prices, free shipping, or other promotional benefits.

Each promotion may have its own eligibility requirements, validity period, product restrictions, minimum order value, or usage limitations.

Promotional offers cannot necessarily be combined unless explicitly stated.

We reserve the right to modify, suspend, or discontinue a promotional offer where necessary.

17. Coupon Codes

Coupon or promotional codes must be used according to the conditions communicated with the specific offer.

A coupon may be restricted to certain products, customers, order values, or dates.

We reserve the right to cancel or reject coupon usage where a code has been obtained, used, or applied incorrectly or in violation of the applicable promotional conditions.

18. Intellectual Property

All content available on subhasaree.com, including but not limited to:

  • Website design

  • Logos

  • Brand names

  • Product photographs

  • Graphics

  • Text

  • Product descriptions

  • Images

  • Icons

  • Layouts

  • Promotional materials

may be owned by or licensed to the business and may be protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, transmit, or commercially exploit website content without prior written permission.

Unauthorised use of our intellectual property may result in appropriate legal action.

19. User Conduct

You agree not to use the website for unlawful or prohibited purposes.

You must not:

  • Attempt to gain unauthorised access to the website

  • Interfere with website functionality

  • Introduce malicious software

  • Submit false information

  • Place fraudulent orders

  • Misuse promotional offers

  • Attempt payment fraud

  • Copy website content for commercial purposes

  • Scrape or systematically collect website data without permission

  • Impersonate another person

  • Use the website in violation of applicable laws

We may restrict or terminate access to the website where misuse is identified or reasonably suspected.

20. Website Accuracy and Availability

We make reasonable efforts to keep the information on our website accurate and updated.

However, occasional errors, omissions, technical problems, delays, or inaccuracies may occur.

We do not guarantee that the website will always be available, uninterrupted, secure, or completely error-free.

We may temporarily suspend website access for maintenance, upgrades, security reasons, technical problems, or other operational requirements.

21. Third-Party Services

Our website may use third-party services such as payment gateways, courier providers, analytics services, technology providers, or other service providers.

These third parties may operate according to their own terms, policies, and privacy practices.

We are not responsible for the independent policies or actions of third-party service providers, except to the extent required by applicable law.

22. Limitation of Liability

To the maximum extent permitted by applicable law, subhasaree.com and its operators shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products.

This may include losses resulting from website interruptions, delivery delays, technical problems, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.

23. Force Majeure

We will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, storms, fire, pandemics, strikes, transportation disruptions, government restrictions, civil disturbances, internet or technology failures, courier disruptions, or other unforeseen events.

Where such circumstances occur, we will make reasonable efforts to minimise the impact on customers.

24. Privacy

Your use of our website may involve the collection and processing of information necessary to operate our business and fulfil orders.

We handle personal information according to our applicable Privacy Policy.

By using the website, you acknowledge that you should review our Privacy Policy to understand how information may be collected, used, stored, and processed.

25. Links to Other Websites

Our website may contain links or references to third-party websites.

These links may be provided for convenience or additional information.

We do not necessarily control or endorse third-party websites and are not responsible for their content, availability, security, or policies.

Customers should review the terms and privacy policies of third-party websites before using them.

26. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.

You should notify us if you believe your account has been accessed without permission.

We are not responsible for losses caused by a customer sharing login credentials or failing to maintain appropriate account security, except where otherwise required by law.

27. Termination

We may restrict, suspend, or terminate access to the website if a user violates these Terms & Conditions, engages in fraudulent activity, abuses the website, or uses the service unlawfully.

Termination will not affect rights or obligations that arose before termination.

Sections relating to intellectual property, liability, applicable law, disputes, and other provisions intended to survive termination will continue to apply where appropriate.

28. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, products, orders, or these Terms & Conditions shall be subject to the applicable jurisdiction of courts having authority in West Bengal, India, subject to applicable law.

29. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, services, legal requirements, website functionality, or operational practices.

The latest version will be published on this page with an updated effective date where appropriate.

Customers are encouraged to review this page periodically.

30. Contact Information

If you have questions regarding these Terms & Conditions, orders, products, or our services, you may contact us using the information below:

Subha Saree
Website: subhasaree.com
Email: subhasaree77@gmail.com
Phone: 7003721301
Address: Naktala, Circus Avenue, Kolkata, West Bengal
PIN Code: 700047
GSTIN: 19ALIPD0203F1ZR

We will make reasonable efforts to respond to customer enquiries and resolve concerns according to our applicable policies.

31. Agreement

By accessing, browsing, or purchasing from subhasaree.com, you confirm that you have read and understood these Terms & Conditions and agree to comply with them.

If you do not agree with these terms, please discontinue using the website.

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable website policies, form the general terms governing your use of subhasaree.com and your purchases from our store.

Thank you for choosing Subha Saree.