Privacy policy

Effective Date: September 24, 2026

At subhasaree.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, browse our products, place an order, contact us, or use any of our services.

Business Name: subhasaree.com
Business Category: Saree and Women's Clothing
Email: subhasaree77@gmail.com
Phone: 7003721301
Address: Naktala, Circus Avenue, Kolkata, West Bengal, India
PIN Code: 700047
GSTIN: 19ALIPD0203F1ZR

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or provide your personal information.

1. Information We Collect

When you visit or use subhasaree.com, we may collect certain information to provide our services, process orders, communicate with customers, and improve your shopping experience.

The information we may collect includes:

Personal Information

When you create an account, place an order, contact us, or request assistance, we may collect information such as:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Mobile or telephone number

  • Payment-related information

  • Order details

  • Information provided when contacting customer support

You are responsible for ensuring that the information you provide to us is accurate and up to date.

Device and Technical Information

When you visit our website, certain technical information may automatically be collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Screen resolution

  • General location information

  • Website pages visited

  • Date and time of visits

  • Referring website or source

  • Interaction with website features

This information helps us understand how visitors use our website and allows us to improve website performance and security.

2. Information Collected During Purchases

When you purchase a product from subhasaree.com, we collect information necessary to process and fulfill your order. This may include your name, contact number, shipping address, billing information, selected products, order value, and delivery information.

Payment transactions may be processed through third-party payment service providers. We generally do not store complete payment card details on our own servers. Payment information may be handled directly by the relevant payment gateway according to its own privacy and security policies.

3. How We Use Your Information

We may use the information we collect for legitimate business and service-related purposes, including:

  • Processing and fulfilling orders

  • Confirming purchases

  • Arranging product delivery

  • Providing customer support

  • Responding to questions and requests

  • Communicating about orders and services

  • Managing customer accounts

  • Processing payments through authorized payment providers

  • Preventing fraudulent or unauthorized transactions

  • Improving our website and services

  • Understanding customer preferences

  • Improving products and shopping experiences

  • Maintaining website security

  • Complying with applicable legal and regulatory requirements

  • Maintaining business and transaction records

We may also use information in an aggregated or anonymized form for analysis, reporting, and business improvement where the information does not reasonably identify an individual.

4. Cookies and Similar Technologies

subhasaree.com may use cookies and similar technologies to improve website functionality and provide a better browsing experience.

Cookies are small files stored on your device when you visit certain websites. They may help us remember preferences, maintain shopping cart information, understand website usage, and improve website performance.

Cookies may be used for purposes such as:

  • Essential website functionality

  • Shopping cart and checkout functionality

  • Remembering preferences

  • Website analytics

  • Performance monitoring

  • Security

  • Marketing or advertising where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

5. Third-Party Services

We may work with third-party service providers to operate our website and provide services to customers. These providers may include payment processors, shipping and logistics companies, website hosting providers, analytics services, technology providers, and other service partners.

Third-party providers may receive only the information reasonably necessary to perform their services. Their use of information may also be governed by their own privacy policies and terms.

We encourage customers to review the privacy policies of third-party services when appropriate.

6. Payment Information

For online purchases, payments may be processed through secure third-party payment gateways.

subhasaree.com does not intentionally collect or store complete credit card, debit card, banking passwords, UPI PINs, or other sensitive payment credentials on its own systems.

Customers should never share their OTP, UPI PIN, card PIN, password, or other confidential payment credentials with anyone claiming to represent subhasaree.com.

7. Order and Delivery Information

To deliver your products, we may share relevant information with shipping, courier, and logistics partners. This information may include your name, phone number, delivery address, and order-related details.

Such information is shared only to the extent reasonably required to fulfill and deliver your order.

8. Customer Communications

If you contact us by email, phone, contact form, messaging service, or another available communication channel, we may retain information related to your communication in order to respond to your request and maintain customer-service records.

We may contact you regarding:

  • Order confirmations

  • Order status

  • Shipping and delivery

  • Payment-related matters

  • Product or service inquiries

  • Customer support

  • Important website or policy updates

Where legally permitted and subject to applicable requirements, we may also send promotional communications. You may request to stop receiving promotional communications by contacting us or using an available unsubscribe option.

9. Data Security

We take reasonable measures to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

Security measures may include appropriate technical, administrative, and organizational safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

Customers should also take reasonable precautions when using the internet, including protecting passwords and avoiding sharing sensitive information through unsecured communication channels.

10. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Information may be retained for purposes including:

  • Completing transactions

  • Maintaining order records

  • Customer service

  • Accounting and financial records

  • Tax and GST compliance

  • Legal and regulatory obligations

  • Resolving disputes

  • Preventing fraud

  • Enforcing agreements

  • Maintaining legitimate business records

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request information about personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information where legally permitted

  • Request clarification regarding how your information is used

  • Withdraw consent where processing is based on consent

  • Object to certain types of processing

  • Request assistance regarding privacy-related concerns

To exercise an applicable privacy right, you may contact us using the contact information provided below.

We may need to verify your identity before fulfilling certain requests in order to protect your information and prevent unauthorized access.

12. Children's Privacy

Our website is not intentionally designed to collect personal information directly from children.

We encourage parents and guardians to supervise children's internet activity and to help ensure that children do not provide personal information online without appropriate permission.

If we become aware that personal information has been collected from a child in circumstances where applicable law requires parental consent, we will take reasonable steps to address the situation.

13. Fraud Prevention and Legal Compliance

We may use and disclose information when reasonably necessary to detect, investigate, prevent, or address fraudulent, unauthorized, illegal, or harmful activities.

We may also disclose information when required or permitted by applicable law, legal process, court order, governmental authority, or regulatory requirement.

Information may also be used when necessary to protect our legal rights, customers, website, employees, business operations, or other individuals.

14. Business Transfers

If our business undergoes a merger, acquisition, restructuring, sale of assets, transfer of ownership, or similar business transaction, customer information may be transferred as part of that transaction where legally permitted.

Any such transfer will remain subject to applicable privacy and data-protection requirements.

15. External Links

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other external resources.

We are not responsible for the privacy practices, content, security, or policies of websites that we do not operate.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or privacy practices.

When changes are made, the updated policy may be published on this page with a revised effective date.

We encourage customers to review this page periodically to remain informed about how their information is handled.

17. Accuracy of Information

Customers are responsible for providing accurate and complete information when placing orders or contacting subhasaree.com.

Incorrect information, particularly an incorrect phone number or delivery address, may result in delivery delays, failed deliveries, or other service issues.

If you discover that information you have provided is incorrect, please contact us as soon as possible so that we can determine whether the information can be updated.

18. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

subhasaree.com
Email: subhasaree77@gmail.com
Phone: 7003721301
Address: Naktala, Circus Avenue, Kolkata, West Bengal, India
PIN Code: 700047
GSTIN: 19ALIPD0203F1ZR

When contacting us regarding personal information, please provide sufficient details about your request so that we can understand and address your concern.

19. Consent

By using subhasaree.com, placing an order, submitting information, or otherwise interacting with our website, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, stored, and disclosed as described above.

Where consent is required under applicable law, we will seek consent in an appropriate manner.

Your continued use of the website after an updated Privacy Policy has been published may constitute acknowledgment of the updated policy to the extent permitted by applicable law.

20. Final Statement

At subhasaree.com, we value the trust our customers place in us. We aim to handle personal information responsibly and use reasonable measures to protect customer information while providing sarees, women's clothing, order processing, delivery, customer support, and related services.

This Privacy Policy is intended to provide clear information about our general privacy practices. It should be read together with any other applicable terms, policies, and notices published on our website.

Last Updated: September 24, 2026

subhasaree.com
Naktala, Circus Avenue, Kolkata, West Bengal – 700047
Email: subhasaree77@gmail.com
Phone: 7003721301