Contact information

Welcome to subhasaree.com, your online destination for sarees and women’s clothing. We are committed to providing stylish, comfortable, and carefully selected clothing for women who appreciate quality, elegance, and beautiful designs.

Whether you have a question about our products, need assistance with an order, want to know more about delivery, or require support with returns and exchanges, our customer support team is here to help.

We value every customer and believe that good communication is an important part of a great shopping experience. Please feel free to contact us using the details provided below.

Contact Information

Website: subhasaree.com
Email: subhasaree77@gmail.com
Phone: 7003721301
Address: Naktala, Circus Avenue, Kolkata, West Bengal, India
PIN Code: 700047
Business Category: Sarees and Women’s Clothing
GST Number: 19ALIPD0203F1ZR

For any product-related or order-related enquiry, you can contact us through email or phone. Please provide your order details whenever applicable so that our team can understand your request and assist you more efficiently.

Customer Support

At subhasaree.com, customer satisfaction is one of our key priorities. We understand that shopping for clothing online can sometimes involve questions regarding size, fabric, color, design, availability, delivery, payment, returns, or exchanges.

Our support team is available to help customers with genuine queries and provide relevant information about our products and services.

You can contact us for:

  • Product information

  • Saree and clothing enquiries

  • Product availability

  • Size and fitting questions

  • Order status

  • Order confirmation

  • Shipping and delivery information

  • Payment-related questions

  • Cash on Delivery enquiries

  • Return and exchange requests

  • Damaged or incorrect product complaints

  • Cancellation requests

  • General website assistance

  • Other customer service enquiries

How to Contact Us

Email Support

For detailed enquiries, you can email us at subhasaree77@gmail.com.

Email is particularly useful for order-related requests because you can include your order number, registered contact details, product information, and a description of the issue.

When contacting us about an existing order, please include:

  • Order number

  • Customer name

  • Registered mobile number

  • Product name

  • Date of order

  • Description of your concern

Providing accurate information can help us understand your request and respond appropriately.

Phone Support

For assistance, you can contact us at:

Phone: 7003721301

Before calling regarding an existing order, please keep your order number or relevant order information available. This will help us identify your order and understand your concern more quickly.

Product Enquiries

If you are interested in a saree or women's clothing product but need additional information before placing your order, you can contact our support team.

You may ask about available designs, product details, fabric information, sizes, colors, availability, or other product-related information.

We recommend checking the product description and images carefully before placing an order. Product colors may appear slightly different depending on your device screen, display settings, photography, and lighting conditions.

Order Assistance

If you have already placed an order through subhasaree.com and require assistance, please contact us with your order details.

Our team may ask for information such as your order number, name, phone number, product name, or other relevant details to verify the order and provide appropriate assistance.

If your order has already been shipped, delivery-related information may also depend on the applicable courier or logistics service.

Shipping and Delivery Questions

We aim to make the delivery process as convenient as possible for our customers. If you have questions regarding shipping, delivery timelines, or your order's delivery status, please contact us.

Delivery time may vary depending on the delivery location, courier availability, operational conditions, holidays, weather, and other circumstances beyond our direct control.

If your order appears to be delayed, please contact us with your order number and delivery details. We will review the available information and assist you accordingly.

Return and Exchange Assistance

If you receive a product and believe it is eligible for return or exchange according to our applicable policy, please contact our support team as soon as possible.

When contacting us regarding a return or exchange, please provide:

  • Order number

  • Product name

  • Customer name

  • Registered mobile number

  • Reason for the request

  • Relevant photographs or videos, if required

All return and exchange requests are subject to our applicable return and refund policy. Customers are encouraged to review the relevant policy before placing an order.

Damaged or Incorrect Product

We take care when processing customer orders. However, if you receive a product that appears damaged, defective, incorrect, or different from what you ordered, please contact us promptly.

For such complaints, we may request clear photographs or videos of the product, packaging, shipping label, and other relevant details.

Please do not discard the original packaging until the issue has been reviewed, particularly when the matter concerns a damaged or incorrect delivery.

Our team will review the information provided and guide you regarding the next applicable steps.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible with your order details.

Cancellation availability may depend on the current processing or shipping status of the order. Once an order has been processed or shipped, cancellation may not always be possible.

Please contact our customer support team promptly if you wish to request a cancellation.

Payment-Related Questions

If you experience any difficulty with payment while placing an order, you can contact us for assistance.

For payment-related enquiries, please provide relevant order information and describe the issue you encountered.

For security reasons, never share your complete card number, CVV, OTP, password, UPI PIN, or other confidential banking credentials with anyone claiming to represent subhasaree.com.

Cash on Delivery

If Cash on Delivery is available for your location and selected product, the applicable payment information will be displayed during the ordering process.

Availability of Cash on Delivery may depend on delivery location, product, order conditions, courier service, or other operational factors.

If you have questions about COD availability for your order, please contact our support team.

Business Address

Our business contact address is:

subhasaree.com
Naktala, Circus Avenue
Kolkata, West Bengal, India
PIN Code – 700047

Please note that the business address is provided for official communication and business correspondence. Customers should contact us before visiting the address for any product-related purpose.

GST Information

For business and tax-related identification, our GST Number is:

GST No.: 19ALIPD0203F1ZR

Customers who require business-related information can contact us through our official email address.

Before Contacting Us

To help us provide faster and more accurate assistance, please check the following before contacting customer support:

  1. Check your order confirmation email or order details.

  2. Keep your order number available.

  3. Confirm the registered mobile number used during checkout.

  4. Clearly explain the issue or question.

  5. Provide photographs or videos when requested for product-related complaints.

  6. Avoid sharing confidential payment or account credentials.

Providing complete and accurate information helps reduce unnecessary delays in resolving customer queries.

Our Commitment to Customers

At subhasaree.com, we aim to build a reliable and customer-friendly online shopping experience. We understand that customers expect clear product information, convenient ordering, timely communication, and responsive support.

Our goal is to assist customers before, during, and after their purchase wherever possible.

We also appreciate customer feedback. If you have suggestions about our products, website, ordering process, delivery experience, or customer service, you are welcome to share your feedback with us.

Your feedback can help us understand customer expectations and improve our services over time.

Important Information

Please use the official contact information listed on this page when communicating with subhasaree.com.

We do not recommend sharing sensitive financial information, OTPs, passwords, UPI PINs, card details, or other confidential information through email, phone, social media, or any unofficial communication channel.

If you receive suspicious communication claiming to represent subhasaree.com, please verify the information through our official contact details before taking any action.

Contact Us Today

If you have any questions about our sarees, women's clothing, products, orders, delivery, returns, exchanges, payments, or other services, please feel free to get in touch with us.

Email: subhasaree77@gmail.com
Phone: 7003721301
Address: Naktala, Circus Avenue, Kolkata, West Bengal – 700047

We appreciate your interest in subhasaree.com and thank you for choosing us for your saree and women's clothing needs.

Thank you for shopping with subhasaree.com.